Help & Contact

We want your app to come to life and stand ready to help!


Want an API key?

You don't need a key to get started!

Our trial key provides full access to all our API functionality, it's "DONORSCHOOSE" and you'll see it used throughout our documentation.

Once your app is up and humming, you should proceed to...

Request a key

Email apikey (at) donorschoose {dot} org. 

Include your best estimate of the daily and peak number of requests your app will make against the API for our capacity planning purposes. If you can give us some indication of how your app will use our API, we'd love to hear about it!

We will very likely quickly approve your API key request and we'll only contact you directly if something comes up down the line.

Transactional features

If you need to use the transactional features, mention that in your email. Also give us some indication of how your app will use our transactions and your best estimate of the daily and peak number of transactions.

Have a question?

Check our FAQ

Your first stop should be our API FAQ. We know that developers prefer to self-serve and solve their own problems!

Search our discussion group

Search our public discussion group for developers and data crunchers

Your question may already have been asked and answered!

Ask our discussion group

Ask your question in our discussion group

You'll have to join our discussion group to do so, but that takes just a few moments.

Our preference is to answer your question in the discussion group in order to benefit other folks who might have similar question. 

Another benefit of asking there is that a fellow developer who has worked with our API in the past and knows it well might beat us to the punch with an even better answer to your question!

Get in touch with us directly

If you have a question that's not appropriate for that public forum, you can get in touch with us directly.

Non-technical question

If it is a non-technical question, use our Contact form and choose the I'm considering a major gift or business partnership option. 

This is guaranteed to get you the fastest response as we always have colleagues monitoring these inquiries.

Technical question

If it is a technical question, email our engineering team at apiquestion (at) donorschoose {dot} org.

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